Click any product on the **Products** list to open it. There are three tabs.

![](https://support.aruslabs.co/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBKZz09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--9bf64709102e395672f541fb3267d1fae544056b/screenshot%2013.jpg?cw_image_width=652px)

> 📷  A product detail page showing the three tabs: Knowledge base, Predefined questions, Questions asked.

## Knowledge base

The generated sections, spec sheet and FAQ. Underneath the heading you'll see either\
**AI generated** or **Manual**, the second meaning you've edited it since.

**Edit** lets you change anything by hand, and your changes stick — the app won't\
quietly overwrite them.

**Regenerate** rebuilds it from the product's current content. It costs one AI\
generation and it replaces your manual edits, so if you've hand-corrected a spec,\
copy it somewhere before you regenerate.

Generating takes about 10 to 20 seconds.

## Predefined questions

The suggested questions shown in the widget, one per line. These are worth spending\
time on, since most shoppers tap a suggestion rather than typing their own question.\
Regenerating just the questions costs one generation. See\
[Predefined questions](/hc/askanyai/en/articles/predefined-questions).

## Questions asked

What real shoppers have asked about this particular product, and which AI they used.\
Filter to **Chat** to see only the Arus AI conversations, since those are the ones\
with a full transcript.

## What to look for on your first few products

Read the FAQ and the spec sheet properly on two or three products before you index\
the whole catalog. Two things to watch for:

**Specs that came out wrong.** Usually the description was ambiguous — a measurement\
with no unit, a compatibility note that reads two ways. Fix the description and\
regenerate, rather than patching the spec sheet, so the product page improves too.

**An FAQ that talks around the question.** If your description doesn't say whether\
the jacket is machine washable, the FAQ can't either. Add it to the description.

The knowledge base is only ever as good as the product content it was built from, so\
most fixes belong in Shopify rather than here.